Questions? We’ve Got Answers.
Here are answers to some of the most common questions about junk removal, pricing, scheduling, and what to expect.
Before We Haul It Away
Still have a question after reading through these? Give us a call and we’ll be happy to help.
How does junk removal pricing work? +
Pricing depends on the amount and type of junk being removed, along with factors such as access and the scope of the job. We’ll provide an upfront estimate before getting started.
Do you provide free estimates? +
Yes. You can request a free, no-obligation estimate through our quote form or give us a call.
What items do you take? +
We remove many common household and commercial items, including furniture, appliances, mattresses, electronics, yard debris, cleanout items, and more.
Are there items you can’t take? +
Some hazardous or restricted materials may require special handling and may not be accepted. If you’re unsure about an item, contact us first and we’ll let you know.
Do you offer same-day junk removal? +
Same-day appointments may be available depending on our schedule and your location. Contact us as early as possible for the best availability.
Do I need to move everything outside first? +
No. We handle the heavy lifting. Just show us what needs to go and we’ll remove it from the appropriate area whenever access allows.
Can you remove items from upstairs, garages, or inside the home? +
Yes, in many cases we can remove items directly from inside the home, garage, upstairs areas, or other accessible spaces. Let us know about stairs or access details when requesting your estimate.
Can you remove large or heavy items? +
We can handle many bulky items. Tell us what the item is and where it’s located so we can confirm access and removal details.
Can I send photos for an estimate? +
Yes. Photos can help us understand the size and type of job. After submitting your quote request, you can text photos to 650-695-3280.
What areas do you serve? +
We serve customers throughout the Bay Area. If you’re unsure whether your location is within our service area, give us a call.
What happens to the items after you haul them away? +
Whenever possible, we prioritize responsible disposal, recycling, and donation depending on the condition and type of item.
Do I need to be there during pickup? +
It depends on the job and access to the items. Contact us ahead of time if you may not be available so we can discuss the best arrangement.
How do I schedule a pickup? +
You can request a quote online or call us at 650-695-3280. Once we have the job details, we can discuss availability and schedule a time that works.